Terms of Service
Last updated: June 2025
Welcome to EcoFlowers. By accessing and using our website ecoflowers.co.rw, you agree to be bound by these Terms of Service. Please read them carefully before using our services.
1. Acceptance of Terms
By accessing or using our website, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using or accessing this site.
2. Use of Our Website
You may use our website for lawful purposes only. You agree not to: use the site in any way that violates any applicable laws; attempt to gain unauthorized access to any part of the site; use the site to transmit any harmful or malicious content; reproduce, duplicate, or copy any part of the site without our express permission; or use automated systems to access the site in a manner that could damage it.
3. Products and Orders
All products displayed on our website are handcrafted from recycled materials. Due to the nature of our products, each piece is unique and may vary slightly from the images shown. Orders are placed through WhatsApp and are subject to availability. We reserve the right to refuse any order.
4. Pricing
Product prices are discussed at the time of order via WhatsApp. We strive to provide accurate pricing information, but errors may occur. We reserve the right to correct any pricing errors and to change prices at any time without prior notice.
5. Delivery
We deliver flowers nationwide across Rwanda. Delivery times and fees vary depending on the delivery location. We are not responsible for delays caused by factors beyond our control. Risk of loss and title for items purchased pass to you upon delivery to the carrier.
6. Intellectual Property
All content on this website, including text, graphics, logos, images, and product designs, is the property of EcoFlowers and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from this site without our written permission.
7. Limitation of Liability
EcoFlowers shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use our website or products. Our total liability shall not exceed the amount paid by you for the product in question.
8. Disclaimer
Our website and products are provided on an 'as is' and 'as available' basis without any warranties of any kind, either express or implied. We do not warrant that the site will be uninterrupted or error-free.
9. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting on the website. Your continued use of the site after any changes constitutes acceptance of the new terms.
10. Contact
For questions about these Terms of Service, contact us at info@ecoflowers.co.rw or +250 722 433 665.